Update - Work is ongoing with fixes being released and monitored. Further updates will be provided as monitoring progresses.
May 18, 14:29 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 11:34 AEST
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 11:23 AEST
Investigating - Some FRAGTrack sites that have multiple installations are experiencing slow load times for the run chart sample data.
Apr 23, 09:10 AEST

About This Site

Welcome to the BlastIQ System status monitoring page. Please subscribe to updates if your would like to be notified by email of new incidents or maintenance activities impacting BlastIQ systems.

If you are experiencing an outage that is not documented on this page, please raise a ticket at https://support.blastiq.com

BlastIQ™ Insights ? Operational
90 days ago
99.58 % uptime
Today
BlastIQ™ Mobile ? Operational
90 days ago
100.0 % uptime
Today
FRAGTrack™ ? Degraded Performance
90 days ago
100.0 % uptime
Today
BlastIQ™ Platform Operational
90 days ago
100.0 % uptime
Today
User Sign In ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Reporting Database ? Operational
90 days ago
100.0 % uptime
Today
Administration Portal ? Operational
90 days ago
100.0 % uptime
Today
Customer VPN ? Operational
90 days ago
100.0 % uptime
Today
BlastIQ™ Quarry (USA) ? Operational
90 days ago
100.0 % uptime
Today
SHOTPlus™ ? Operational
90 days ago
100.0 % uptime
Today
SHOTPlus™ Tunnel ? Operational
90 days ago
100.0 % uptime
Today
SHOTPlus™ Underground ? Operational
90 days ago
100.0 % uptime
Today
Third Party Systems Operational
90 days ago
99.75 % uptime
Today
Auth0 Authentication API Operational
90 days ago
99.75 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
May 18, 12:07 AEST
Scheduled - BlastIQ™ team will be upgrading the platform to improve performance of BlastIQ systems for our global customers.

- BlastIQ™ Insights Dashboards will be unavailable during the maintenance window

After the upgrade no user action is required
May 18, 11:46 AEST
BlastIQ™ team will be upgrading the Reporting Database to improve performance of BlastIQ systems for our global customers. There may be some minor interruptions or degraded performance for below applications and services for a small amount of time.

Reporting Database will be unavailable
BlastIQ™ Insights Dashboards will have reduced functionality

After the upgrade no user action is required.
Posted on May 18, 11:57 AEST
Past Incidents
May 18, 2021

Unresolved incident: FRAGTrack runchart experiencing slow load times.

May 17, 2021

No incidents reported.

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021
Completed - The scheduled maintenance has been completed.
May 6, 10:15 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 10:01 AEST
Scheduled - BlastIQ™ team will be upgrading the Reporting Database to improve performance of BlastIQ systems for our global customers. There may be some minor interruptions or degraded performance for below applications and services for a small amount of time.

Reporting Database will be unavailable
BlastIQ™ Insights Dashboards will have reduced functionality

After the upgrade no user action is required.
May 4, 14:46 AEST
May 5, 2021
Completed - The scheduled maintenance has been completed.
May 5, 12:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 10:00 AEST
Scheduled - The BlastIQ™ team will be releasing an update to SHOTPlus™ Version 6.4.0.1 that contains new features, improvements & bug fixes.

Please refer to the release notes here: https://support.blastiq.com/hc/en-us/articles/900005967366
May 4, 12:11 AEST
May 4, 2021
Completed - The scheduled maintenance has been completed.
May 4, 14:48 AEST
Scheduled - The BlastIQ team will be releasing a patch with some important fixes for BlastIQ™ Mobile
Please refer to the release notes here: https://support.blastiq.com/hc/en-us/articles/900005279386
Apr 30, 14:59 AEST