Update - Additional changes have been made which should see the issue resolved. We will continue to monitor for any further issues.
Jun 23, 12:14 AEST
Update - Work is ongoing with fixes being released and monitored. Further updates will be provided as monitoring progresses.
May 18, 14:29 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 11:34 AEST
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 11:23 AEST
Investigating - Some FRAGTrack sites that have multiple installations are experiencing slow load times for the run chart sample data.
Apr 23, 09:10 AEST

About This Site

Welcome to the BlastIQ System status monitoring page. Please subscribe to updates if your would like to be notified by email of new incidents or maintenance activities impacting BlastIQ systems.

If you are experiencing an outage that is not documented on this page, please raise a ticket at https://support.blastiq.com

BlastIQ™ Insights ? Operational
90 days ago
99.9 % uptime
Today
BlastIQ™ Mobile ? Operational
90 days ago
100.0 % uptime
Today
FRAGTrack™ ? Operational
90 days ago
100.0 % uptime
Today
BlastIQ™ Platform Operational
90 days ago
100.0 % uptime
Today
User Sign In ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Reporting Database ? Operational
90 days ago
100.0 % uptime
Today
Administration Portal ? Operational
90 days ago
100.0 % uptime
Today
Customer VPN ? Operational
90 days ago
100.0 % uptime
Today
BlastIQ™ Quarry (USA) ? Operational
90 days ago
100.0 % uptime
Today
SHOTPlus™ ? Operational
90 days ago
100.0 % uptime
Today
SHOTPlus™ Tunnel ? Operational
90 days ago
100.0 % uptime
Today
SHOTPlus™ Underground ? Operational
90 days ago
100.0 % uptime
Today
Third Party Systems Operational
90 days ago
99.76 % uptime
Today
Auth0 Authentication API Operational
90 days ago
99.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 25, 2021

No incidents reported today.

Jun 24, 2021

No incidents reported.

Jun 23, 2021

Unresolved incident: FRAGTrack runchart experiencing slow load times.

Jun 22, 2021

No incidents reported.

Jun 21, 2021
Completed - The scheduled maintenance has been completed.
Jun 21, 14:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 13:00 AEST
Scheduled - The BlastIQ™ team will be releasing an update to SHOTPlus™ Tunnel version 2.19.1 that contains new features, improvements & bug fixes.

Please refer to the release notes here: https://support.blastiq.com/hc/en-us/articles/4402418723865
Jun 21, 09:47 AEST
Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021
Postmortem - Read details
Jun 18, 14:29 AEST
Completed - The scheduled maintenance has been completed.
Jun 18, 13:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 13:00 AEST
Scheduled - The FRAGTrack™ website will be updated to v4.6. Users may experience intermittent delays whilst the update is being performed. Release notes are available at https://support.blastiq.com/hc/en-us/articles/4402384804121.
Jun 16, 15:14 AEST
Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.