User sign in not working for Orica users

Incident Report for BlastIQ

Resolved

This incident has been resolved.

Posted Jun 15, 2020 - 12:13 AEST

Update

We are continuing to monitor for any further issues.

Posted Jun 15, 2020 - 11:29 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 15, 2020 - 11:28 AEST

Update

This issue was caused by a major Microsoft Active Directory outage in the Australia region. We are continuing to monitor their progress in resolving it.

Posted Jun 15, 2020 - 11:26 AEST

Identified

Orica users may be unable to sign in to BlastIQ, this is caused by a sign in issue impacting all Orica applications including Microsoft Office.

Customer users should be unaffected at this time.

Posted Jun 15, 2020 - 09:35 AEST

This incident affected: BlastIQ™ Platform (User Sign In).